Why are my flight tickets “available on departure” (TOD), how will I collect them?
If you book your flight or holiday within two weeks of your departure, some tour operators and airlines will not send tickets out because they are unlikely to arrive before you need depart. On such occasions, a ticket on departure (TOD) will be arranged, which you will need to collect from the airport on the day of your departure (you will be advised beforehand where to collect it). We do suggest that, if you have to collect a TOD, you arrive at the airport about 2.5 hours before departure, to give you plenty of time to go to the appropriate desk at the airport to pick up your tickets. Once you have collected your tickets, you will then be able to check in for your flight as normal.