Your individual hold baggage allowance will vary depending on which airline you are flying with; whether your flight is short or long haul; or whether you are taking a package holiday or flight only. Not Just Travel will, where possible, give you the option to purchase additional baggage at the time of booking, for a [...]
Multiple room bookings cannot currently be made on the website and must be made over the phone. We do this to ensure we can endeavour to meet all the needs and requirements of larger groups, such as requests for adjoining rooms. You can contact one of our Customer Sales Team on 0800 530 0621. Opening [...]
Please see below a list of tour operators, and how to quickly and easily pre-book seats with them for your forthcoming trip: For Thomas Cook and Manos Airtours holidays click here to pre-book your seats. You will need your supplier booking reference number which can be found on your booking summary. Once these details have [...]
A shuttle transfer is usually via a shared coach or bus service. Shuttle transfers can take longer to get you to your accommodation, as they often entail waiting for passengers from assorted flights before the service departs and subsequent stops en route before your final destination. Shuttle transfers are often less expensive than a private [...]
Currently we send all documentation via post, of which you should receive everything with 48 hours of booking. If you have not, please contact your travel consultant. You can also submit a problem by completing a simple form where our Customer Service Team will re-issue these for you. Click Here to let us know of [...]
Availability changes on a daily basis. By clicking the departure date within the search form on the Home or Holidays pages, you will be presented with a calendar which will show the results of all available dates. You can generally book 12-18 months in advance, and our inventory is regularly updated.
ABTA and ABTA Members help you to get the most from your travel and assist you when things don't go according to plan. We are obliged to maintain a high standard of service to you by ABTA's Code of Conduct. For further information about ABTA, the Code of Conduct, and the arbitration scheme available to [...]
The FCO (Foreign & Commonwealth Office) is the British government department that issues advice as to whether a country is considered unsafe to travel to. Airlines and Tour Operators here in the UK will generally follow advice given by the FCO regarding travelling to and from a country and we will endeavour to warn you [...]
If special assistance is required, you should notify us at the time of booking. This information will then be passed on to the airline in advance of travel. If you require special assistance but haven't notified us, please contact your travel consultant. You can also contact our Customer Service Team us on 0800 530 0621
Flight arrival times are "To Be Confirmed". This may be due to the fact your tour operator has not yet confirmed its arrival slots. However, your flight times will be confirmed when you receive your tickets.